September 04, 2008
Saving your hometown newspaper one idea at a time
Why is it that we keep talking about the fate of newspapers in this blog? Specifically, the fate of this newspaper?
I'm supposed to be talking about "the young people" and music and art and technology and bacon - Oh the bacon! - not newspapers.
But if you think about it, technology and "the young people" are tied to the future of newspapers.
We've been down this road before, usually when there's a change to the Press Herald and the NXT Desk.
Many of you don't need the "Previously on..." highlights of declining advertising dollars, readers and spastic Internet-induced panic that has been affecting newspapers.
And we've all managed to weather the "Great Press Herald is Dying Scare of '08."
While the "GPHiDS 08" inspired lots of comments, jabs and criticism, it also seems to be starting some discussion on how to fix things.
Blogger and friend of the NXT Desk Christian McNeil took up the challenge last week
as a result of the latest blast aimed at the good ship Press Herald, this time from NBC Nightly News's crack reporting team.
With less people buying papers and even fewer ads, Christian says newspapers can't be the all-in-one news source they were in the past. Aside from the Internet offering information at your fingertips, Christian says many folks don't pick up a paper to read all the sections. If you're just a sports guy you may dump the news sections, and if you're into the news you may have no need for lifestyles, features, or anything else.
His solution? Take a cue from the Internet and tailor people's papers to their needs. Think of it as a real life RSS feed:
"But what if I could subscribe to only the parts of the Portland Press Herald that interested me? The PPH could save money by using less newsprint. I could save time and hassle by not mucking around with extraneous newspaper sections. And, taking a cue from Google's extremely successful Adwords program, advertisers could gain value by targeting their ads to specific audiences.
And so, for instance, instead of putting the same daily edition of the Portland Press Herald in newsstands and front porches, every single subscriber would be able to customize their daily paper by choosing from a menu of columns, news topics, and features. And newsstands might begin selling three or four editions of the daily paper, instead of only one: a 'sports fan' edition with two pages of news and twelve pages of sports, a 'politics junkie' edition with twelve pages of news and two pages of sports, and so on."
Christian says personalizing papers media companies could not only give readers what they want, but also advertisers. Targeted advertising is an attractive thing to marketers, so if you could give them direct access to specific readers in specific areas, it could mean a turnaround for the industry.
Christian is right that newspapers could take a cue from new media companies and become an online portal - to local news and sports, but neighborhood events, community resources and more.
But the problem is the print model won't work that way. The cost of printing the paper as it is has already risen, thanks to the price of newsprint and fuel going up. Pumping out personalized paper every morning to the around 70,000 daily subscribers would become expensive real quick, and it still leaves the question of what do you sell on newsstands and boxes on the street corner.
What's less expensive? Doing it online.
Christian's idea of a newspaper that offers and enhances the "civic experience" of a community is what the industry once was. It wasn't just the news of the day, meetings, crime and business, but the shared experiences of a community. High school sports scores, movie listings, church service listings - it's the stuff people needed to go about their day.
That can all be recreated online. It's a combination of reporting news from people like me, but also bringing in the community through blogs, citizen journalism, online groups and, yes, to a small extent, social networking.
More than that newspapers can serve up the news anyway readers want it through personalized alerts, text messages, and email updates.
What does all of this mean for the print paper? Tough to say. Print won't go away entirely - at least not immediately - for many of the reasons Christian brings up: people like being able to hold a newspaper on a bus, train, plane or in the doctor's office. Some people still relish the experience of sitting down with the Sunday paper for an afternoon. Phones and mobile devices will change that, but again, not immediately.
So how do we do it? You got me there. While it's less expensive to try and do all of these things in online instead of print, it still costs money to have reporters and other pro staff. And money means advertising - or at least finding other things for us to sell. (Press Herald beer cozies? A Press Herald racing team with sponsorships?)
On the other hand, it doesn't cost anything to get contributions from the community and get them involved. And to paraphrase G.I. Joe - getting the community back "is half the battle."
Is that the first step. Is it time to issue a "How would you save the Press Herald Challenge?" Maybe what we need is more people putting out more ideas on how to fix their paper.
["Paper News in a Digital Age: From Mass Media to Personalized Media" - Charting Maine's Future]
Posted by at 11:51 AM
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I still want my paper and I want all of it, I hate the car section on Friday or whenever it is now, but I know the car ads help keep the paper running. Maybe more local news? I remember when we had 2 daily papers, the Press Herald and the Evening Express. The evening paper had more local people type news. I think this is a great idea about how to save the paper. Mr. Ellis, why don't you have this as the front page story tomorrow? Put the challenge out there on the front page and let people write in or email advice. Myabe someone can strighten out the powers that be on this one! Come on, we still want a paper, maybe we should make Mr. Ellis the editor? Would that help? Free bacon with every newspaper? I'm thinking, I will get back to you...
Posted by A.W.
September 4, 2008 01:29 PM
How about a Press Herald Kindle-type device framed around a subscriber model a la cell phones? A new edition pumped into your e-book every day. The device should quickly pay for itself in saved printing/delivery costs and you could even offer to upgrade the device for free at the end of a two-year subscription. Advertisers would drool at the opportunity to deliver ads directly to a handheld...
Posted by
PaulSeptember 4, 2008 02:36 PM
I agree - um - 'cept for the bacon bit.
I personally yearn for RSS-driven sections of the paper, so, exactly as said above, I can keep up to date on the sections that interest me and not get lost in what doesn't. And it may be a bit tough to figure out how to monetize that RSS traffic, but at least the paper would be keeping its scope of influence broad, rather than getting increasingly lost in the noise of more and more media sources.
Print vs. online is that "long tail" thing -- the print needs to be somewhat vanilla to appeal to a broad audience, where as online it's just as easy to have mint, pistachio, grapenuts, cookies and cream, raspberry coconut... and specificity allows for much better advertising.
Is it possible to count how many times we've looked at the paper and seen dozens of print ads that really had nothing to do with the content that they're next to, or the person who's reading them? The print ad approach is still very hierarchical (front page is better, back page bad) rather than connecting with the minds of the consumer reading them (ignoring all of that scary orwellian stuff for a moment).
I love A.W.'s comments but I wonder if newspapers, on an organizational level, are flexible and daring enough to make the changes that they need to to adapt to the changing world. But for the sake of all of us, I hope they do.
FG
Posted by
FredSeptember 4, 2008 02:39 PM
I think that the unfortunate reality is that in many contexts print advertising has never been terribly effective and the new online model - utilizing banner ads - has only served to reinforce people's long-held sneaking suspition that no one was reading their advertising to begin with. Go ahead - sell me a banner ad and I'll watch the anemic click through rate, and listen as the ad reps tell me that some fraction of one percent of total views is "Actually really good!" Maybe no one was ever really reading and acting on my print ads to begin with. We have established that practically speaking no one is clicking on my ads online - so now, why bother with either?
The sad reality will be that the line between advertising and journalism will become hopelessly obscured - far more than it is already. Prepare for the day hard hitting stories on fetid restaurant conditions include a residual paying-link to a better restaurant located conveniently nearby...that's what's coming.
Posted by Griffin Club Merv
September 4, 2008 02:46 PM
You need to be the compelling daily read for the community. Give them something interesting and well written. It also has to be a shared experience which goes against all those ideas of personalization. What makes a paper popular is when we all can read the same thing and talk about it. You need interesting and quality stories with good writers and editors. Nothing drives away readers more than boring and poorly written or edited text. As an example,knowing when to use the word "less" versus "fewer" as in this cases where one fewer "less" and one more "fewer" would be better; "With less people buying papers and even fewer ads,".
When all else fails, remember that the cold weather is coming and Mainers still need some paper to light the fires in their stoves and fireplaces, so there will always be some seasonal demand out there.
Posted by
commenterSeptember 4, 2008 04:01 PM
Thanks for the shout, Justin - great discussion developing here.
I still think that customizing content - to some extent, maybe not a "personalized" edition for each and every subscriber - has got to be the way to go. If you look at the print media that are still thriving these days - niche magazines, hyperlocal weeklies, or alternative weeklies - that's essentially what they're doing: they're segmenting the market and targeting a particular niche.
I'm hoping to get other guest blog posts from local writers and reporters on GrowSmart Maine's "Charting Maine's Future" blog, where I started this discussion:
http://www.growsmartmaine.org/blog
Commenters - give me a shout if you're interested in joining in with ideas of your own.
Posted by
ChristianSeptember 4, 2008 05:10 PM
Along the lines of customizing content....how about some ads for people that are actually reading the news online? Last week I was targeted with an ad from Hannaford (5 dollar coupon) on another website...and I printed it and have used it four times already! I don't think I have ever even clicked an online ad before that. If it is something we can actually use (food savings for example) we'll click,
The sales and marketing departments need new ways of thinking too.
The paper must be profitable so we can get the strong and compelling writing we all crave.
Posted by ac
September 4, 2008 08:04 PM
A solid first step would be to start publishing full text feeds. Start putting ads in your RSS if you need to.
Your readers who are subscribing to your feeds are some of your most loyal fans. After all, they have committed to at least seeing your content as it comes in. Think of them as you would your paper subscribers, except that they are paying you with their attention. Attention these days is just as valuable, if not more so, than the buck fifty you are paid for a dead tree that you can't track.
Posted by
JustinSeptember 4, 2008 08:08 PM
Idea:
To save printing costs, eliminate the Monday-Saturday print editions, but keep the web edition online.
Consolidate Monday-Saturday reporting into one massive Sunday paper, delivered to subscribers.
You'd be keeping up the reporting side of things by keeping the online presence, and advertisers would still have eyeballs. You're just losing the delivery model to readers, or making them adjust to a weekly deluxe edition instead of daily.
Posted by
JLASeptember 5, 2008 10:27 AM
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